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VMware End-User Computing Blog Bringing you the latest VMware EUC news, trends and product innovations.

Adam Matthews Unified Endpoint Management // Technology

Arsen Bandurian: Technical Blog Digital Workspace, End User Computing, Enterprise Mobility, AutoID, WLANs, OSes and other technical stuff I happen to work with

  • Clean up references to your custom domain name from an Azure AD test tenant
    by apcsb on October 5, 2021 at 11:50 am

    Today I needed to move my custom domain name from an old (and messy) AAD test tenant to a (sparkling) new one. Problem is, you can’t simply delete the old custom name, since your user’s UPNs and Email addresses are using it (AAD actually presents a nice screen, showing all the dependencies, but I am... Continue Reading →

  • Viewing the encrypted Apple profiles in Workspace ONE UEM console
    by apcsb on May 18, 2021 at 7:30 am

    Apple has an option to encrypt the MDM profile payloads (both iOS and macOS). But then when you try to view the profile XML in the console (ex. migrating payloads between UAT and Production environments, working with custom profiles) – they are encrypted! Turns out, there is a way to view the XML w/o having... Continue Reading →

  • Integrating Workspace ONE reporting with PowerBI
    by apcsb on April 12, 2021 at 7:30 am

    Last week one of my customers asked if Workspace ONE data could be used in PowerBI. Since Workspace ONE Intelligence Reports are included in every WS1 edition and are accessible via API – this is the easiest way to expose data to external systems. But how exactly? Even though I’ve never used PowerBI before, after... Continue Reading →

  • Adding FIDO2 + Windows Hello fingerprint auth to Workspace ONE
    by apcsb on March 16, 2021 at 7:30 am

    This will be a short “recipe” type of post on how to showcase a new feature that was introduced in latest Workspace ONE Access SaaS release (sorry, no news for on prem now): FIDO2 auth. The video shows Yubikey, which I don’t have, so I will be using Windows Hello (which in turn will use... Continue Reading →

  • App version management in Android Enterprise – Managed Play Closed Tracks and their nuances
    by apcsb on March 1, 2021 at 7:30 am

    If you think my titles are wordy, check the official title of good old Robinson Crusoe! Anyway, today we will look at two important things: Using Managed Google Play feature called Closed Tracks to control app versions and update cycles in two scenarios: Multiple “deployment rings” for different device groups Developer having customers with different... Continue Reading →

  • On building Android devices
    by Jason Bayton on December 26, 2020 at 6:21 pm

    As 2020 comes to a long-overdue close and we head into what anyone can hope will be a slightly less chaotic new year, it also edges closer to what will soon be two years leading product with Social Mobile. With the results of all the hard work now materialising, I think it’s interesting to reflect on the last >18 months, what it’s lead to, and what’s next. Note: The following is a personal take on a work-related topic. For normal Android Enterprise content, please head here. The leadup I’ve spent many years on the consumer end of Android, from devices ... read more.

  • Google announce big changes to zero-touch
    by Jason Bayton on November 10, 2020 at 3:09 pm

    Google today dropped the most significant update to zero-touch since its introduction with the Google Pixel back in 2016! Rolling out over the next several months, all GMS certified Android devices – new and existing – running 9.0 or above will support zero-touch by default, with no additional OEM effort required. Why does this matter? Zero-touch, Google’s equivalent of Apple’s Device Enrolment, Samsung’s Knox Mobile Enrolment, and Microsoft’s Autopilot, allows for the assignment of a device to a customer-defined EMM platform before it’s even taken out of the box. It means I as a customer can purchase devices from a ... read more.

  • VMware announces end of support for Device Admin
    by Jason Bayton on October 1, 2020 at 3:23 pm

    This week, VMware announced their intention to end support for Device Admin based Android management. A topic I’ve covered in depth since Google’s announcement way back at the end of 2017, this has been a long time coming (so long), and trends with the wider ecosystem adoption of Android Enterprise over the last few years as Device Admin functionality has slowly but surely eroded away with each major Android release. 3 years on from that announcement it’s clear however DA isn’t going away as rapidly as some would hope; whether that’s due to slow device refresh cycles (some industries take ... read more.

  • Google launch the Android Enterprise Help Community
    by Jason Bayton on July 16, 2020 at 11:11 pm

    Today Google announced the public availability of the Android Enterprise Help Community, a community resource tied to the Android Enterprise Help Center. Driven primarily by community experts (Google Product Experts), the Help Community offers the wider ecosystem of partners and customers a place to discuss all things Android Enterprise, whether EMM issues, device questions, zero-touch queries, deployment or in-life support concerns, best practices, tips or really anything else. As long as it’s AE, it’s fair game. The community has been up and running for a little bit, and a few customers have stumbled upon it no doubt while perusing the ... read more.

  • Watch: An Android Enterprise discussion with Hypergate
    by Jason Bayton on July 16, 2020 at 9:45 pm

    In planning since before MWC was cancelled, myself and Alessandro of Hypergate finally got to sit down and chat a bit about Android, enterprise mobility and the current situation. If the above doesn’t display, here’s the direct link. Don’t want to see our faces? Catch it on soundcloud instead! It was a pleasure to be Hypergate’s first guest on their new Mobile Security Talk series. Until next time!

The Bearded Wonder From Down Under All things VMware Workspace ONE, Identity and everything in between.

Brooks Peppin's Blog Managing Windows in the Modern Workplace

  • Upgrade TPM 1.2 to 2.0 on Dell Systems
    by Brooks Peppin on October 20, 2021 at 2:48 am

    With Windows 11’s new hardware requirement of TPM 2.0, many organizations are scrambling to get their existing systems upgraded to TPM 2.0. The good news is that this all can be done remotely through most ... Read more

  • How to Install Windows 11
    by Brooks Peppin on October 7, 2021 at 2:25 am

    Windows 11 was officially released on October 5th, 2021. It brings an updated UI (and start menu), new security enhancements, as well as performance improvements. I don’t know about you, but I am very excited ... Read more

  • How to add TPM to VMware Workstation
    by Brooks Peppin on October 5, 2021 at 2:33 am

    A Trusted Platform Module (TPM) is a physical piece of hardware that is dedicated to storing cryptographic keys that Windows uses. The most common use for this is to securely store BitLocker encryption keys. TPM ... Read more

  • Troubleshooting Windows Hello for Business
    by Brooks Peppin on September 24, 2021 at 4:08 pm

    Implementing Windows Hello for Business, as outlined in my previous blog, is not so much difficult as it is tricky to get all of the little pieces in place. Often it comes down to one ... Read more

  • How to Renew OAuth Tokens in Workspace ONE UEM
    by Brooks Peppin on September 7, 2021 at 10:45 pm

    You may have come here from my other blog “How to Use REST API in Workspace ONE UEM (with PowerShell)”. In it, I mention that OAuth tokens are only valid for one hour. Most of ... Read more

Many Miles Away IT guy from Down Under

My Blog Camille Debay

  • Add vRealize Operation Manager in the WS1 App Catalog
    by Camille Debay on September 14, 2020 at 7:47 pm

    When you integrate vRealize with WS1 Access, users are going to be authenticated using the OAuth method. the problem is… The post Add vRealize Operation Manager in the WS1 App Catalog appeared first on My Blog.

  • Windows 10 Join Method Overview
    by Camille Debay on August 12, 2020 at 6:40 pm

    In the past on Windows, you had 2 options: Domain join or Workgroup.Windows 10 add more options which can be… The post Windows 10 Join Method Overview appeared first on My Blog.

  • Workspace ONE UEM – PowerShell Profile
    by Camille Debay on November 20, 2019 at 11:48 am

    We can do a lot of things in Workspace ONE UEM especially when it comes to custom profile. We can… The post Workspace ONE UEM – PowerShell Profile appeared first on My Blog.

  • WNF and Task Scheduler
    by Camille Debay on November 11, 2019 at 10:00 am

    As I was investing another subject, I came across a scheduled task with a custom trigger and when I looked… The post WNF and Task Scheduler appeared first on My Blog.

  • PowerShell – UTF8 and BOM
    by Camille Debay on October 3, 2019 at 11:55 am

    When you save something as UTF-8 in PowerShell, it, most likely, will be as UTF-8 with BOM. This can be… The post PowerShell – UTF8 and BOM appeared first on My Blog.

Mobile Pros Run by mobility professionals, for mobility professionals

  • The state of Mobile security 2019
    by Rusell Mohr on July 15, 2019 at 1:48 pm

    This is a companion article to Mathew Shaver’s excellent piece on the state of UEM in 2019. Matthew covered changes Apple and Google recently made in their approaches to device management, and how industry needs to adapt to a new reality. Citing the film, “The Right Stuff,” Matthew illustrated our collective inertia in responding to

  • State of UEM 2019
    by Matthew Shaver on June 25, 2019 at 11:48 pm

    There is a moment in the great space race film, The Right Stuff, where Jeff Goldblum sprints down a lengthy hallway, bursts in to a room full of shadowy men in dark suits, and exclaims “It’s called Sputnik!” (referring to the Russian space program). “We know” “Sit down” the shadows call back. Lyndon B. Johnson

  • Apple WWDC19 Recap: Enterprise-a-palooza
    by Aaron Freimark on June 13, 2019 at 1:11 am

    Apple’s annual developer conference took place last week, and it was a doozy. The enterprise-focused announcements were tremendous, especially when compared with previous years. I’m going to summarize here the most important announcements for enterprise. This focuses on iOS (and iPadOS), and more or less ignores macOS and tvOS. For a more consumer-focused summary of

  • A review of the Google Pixel 3a
    by Jay Allen on June 4, 2019 at 10:32 am

    Possibly one of the best Mid-range devices! Early Days So it’s been nearly two weeks with the new Google Pixel 3a and I have to admit so far the experience has been a good one! As a long term iPhone user both in my professional and personal life, my experience with Android has been mostly

  • Device Enrollment Program (DEP) – Admin & End User Benefits and Challenges
    by Adrian Patrascu on March 19, 2019 at 3:03 pm

    DEP, or the Device Enrollment Program, was announced by Apple in 2013, and rolled out in February 2014, to automate and simplify both enterprise and school bulk enrollment into Enterprise Mobility Management (EMM) environments. DEP empowers Apple, Apple authorized resellers, and carriers to register iOS, macOS, and tvOS devices with the EMM server so that

Sam Akroyd Thoughts on Tech

  • VMworld 2021 Highlights
    by Sam Akroyd on October 18, 2021 at 1:16 pm

    So VMworld 2021 has come and gone, but with it came a whole host of awesome announcements, new products and new features galore. Given the huge number of sessions, and that we don’t have all day and night to tune in, I thought I’d put up a blog post with a few highlights that I

  • Tanzu Community Edition on MacOS
    by Sam Akroyd on October 6, 2021 at 10:53 am

    It’s been a while since I’ve done a ‘How To’ post, mainly because I’ve been spending my time talking to customers and less time hands on recently. An area I’ve always been intrigued about but never had chance to play with, is containerisation. Thankfully @VMware came to my, and hopefully a few others, with a

  • VMworld 2021 Session Previews
    by Sam Akroyd on August 18, 2021 at 1:07 pm

    So, my favourite event of the year is nearly upon us again (Sounds biased but I loved it even before I joined VMware). Again, its online, and although I miss the face-to-face side of things, registration is free so there are no cost barriers to attending, which is a great thing. I’ve put together a

  • Why VMC on AWS instead of Colo or self-hosted?
    by Sam Akroyd on August 5, 2021 at 9:33 am

    VMC on AWS has been live in EU-London for over 3 years now, and a lot has changed in that time. Hundreds of new features, numerous new releases every month – the platform has matured nicely and fits superbly into a cloud-first strategy. But why choose VMC on AWS over say, traditional colocation, private cloud

  • M365 – what to look out for
    by Sam Akroyd on July 22, 2021 at 10:18 am

    I see many customers looking to move their entire document and communication to Microsoft 365, and although its a wonderful platform with a list of benefits as long as the eye can see. There are some things to look out for. Hopefully in a few months / years I’ll be able to look at this

  • Workspace ONE Intelligent Hub – Demo Mode
    by techhub981158167 on October 22, 2021 at 9:24 am

    If you don’t currently use the Workspace ONE Intelligent Hub but wondered what it looked like, fear not, there is a demo mode available. Simply install the Intelligent Hub from the App Store and after launching it rather than authenticating against a Workspace ONE UEM tenant simply click the demo mode link at the bottom. … Continue reading Workspace ONE Intelligent Hub – Demo Mode →

  • Desktop Repurposing TechTalk
    by techhub981158167 on October 14, 2021 at 8:23 am

    Over the last three years @DazHirons and I have been testing the different Desktop Repurposing solutions available in the market. For VMworld this year we recorded a TechTalk that summarised the results and we discussed the software updates pertinent to the three test dates which were September 2018, April 2020 and April 2021. The vendors we … Continue reading Desktop Repurposing TechTalk →

  • ZeeTim ZeeTransformer
    by techhub981158167 on August 24, 2021 at 3:25 pm

    As some of you will know myself and colleague have done a significant amount of testing with the various Desktop Repurposing solutions in the market, such as Dell, Igel, Stratodesk and 10ZiG, all this previous work can be found > Thin Client – Identity, VDI, Workspace, Mobility, IOT and more (tech-hub.blog). One vendor that evaded … Continue reading ZeeTim ZeeTransformer →

  • VMware Horizon 2106
    by techhub981158167 on July 21, 2021 at 12:32 pm

    I started to type out a post about the latest release of Horizon, 2106. As I got part the way through I felt as though I was replicating some of the goodness already included in the release notes so I thought it would be better\easier just to post a link to those. https://docs.vmware.com/en/VMware-Horizon/2106/rn/horizon-2106-release-notes.html I would … Continue reading VMware Horizon 2106 →

  • VMware EUC Beta Program
    by techhub981158167 on July 21, 2021 at 11:13 am

    The End User Computing landscape is such a fast moving area and couple that with many services being delivered by a SaaS platform the release cadence can be a little more rapid than we may be used to. Clearly many companies, such as VMware, do offer Long Term Service Branch (LTSB) releases so if you … Continue reading VMware EUC Beta Program →

Thomas Cheng Welcome to my digital home!

  • Updating Certificates for Workspace ONE UEM Services
    by techiecheng on June 16, 2021 at 2:00 pm

    08/17/20: Post updated with latest links on APNs certificate renewal. I subscribed to the knowledge base articles within the VMware Workspace ONE customer portal, and the one below flew into my inbox a few weeks ago. Updating Certificates for Workspace ONE UEM Services (last modified on 08/19/19) Hopefully, you or someone at your team take

  • ‘Your request to install failed!’ when installing managed Google app on Android Enterprise...
    by techiecheng on May 5, 2021 at 3:00 pm

    We recently published an app to our app catalog for Android users. For some reason, however, our Android Enterprise users encountered the error below after initiating the install. ‘Your request to install failed! Please refresh, retry then contact your IT Administrator if this problem persists.‘ To resolve, start by logging onto Managed Google Play. I

  • Dual SIM setup on iPhone XS and above
    by techiecheng on April 14, 2021 at 4:00 pm

    In various TV shows and movies, oftentimes criminals are seen swapping out SIM cards on burner phones to keep themselves and their activities under the radar.  Kevin Mitnick, a famous hacker and the author of The Art of Invisibility, mentioned such activity may be a dozen times in his career. Third-party apps are also commonly

  • Integrate Slack with VMware Workspace ONE UEM
    by techiecheng on March 24, 2021 at 7:00 pm

    To be honest, I don’t know much about Slack other than the fact that most mobile professionals are on the workspace Mobile Pros instead of LinkedIn or the VMware Technology Network for Workspace ONE. Meanwhile, I’ve been using Microsoft Teams on a daily basis and even more so when working from home to collaborate with

  • Steps to verify existing domain in Apple Business Manager (ABM)
    by techiecheng on March 16, 2021 at 7:48 pm

    Background Updated on 05/10/2021 to include additional link from Apple on this new requirement. Background Back in early February of this year, we received the email below from Apple concerning our Apple Business Manager (ABM) account.  In March 2020, Apple made it a requirement for organizations to verify a new domain before using it with

VirtuallyUnboxed Lifting the lid on everything virtual

  • Workspace ONE UEM and Workspace ONE Access Integration for Hub Services
    by virtuallyunboxed on March 2, 2021 at 4:06 pm

    I know there are a lot of SaaS customers out there who have only been using basic MDM functionality within Workspace ONE. The platform has moved on a lot in the last few years and if you haven't already seen it i strongly suggest you check out hub services. This takes the Workspace ONE agent that is used for device management and adds additional functionality to the application such as a unified app catalogue, people search and a notifications platform to name but a few!

  • Workspace ONE Access FIDO2 integration
    by virtuallyunboxed on February 19, 2021 at 2:33 pm

    As of this month (Feb 2021) All Workspace ONE Access SaaS tenants, now supports FIDO2 as an authentication method. So, I thought i'd put together a short video showing how easy it is to configure it and some different device types using the solution.

  • Workspace ONE UEM – Windows 10 enrolment
    by virtuallyunboxed on August 12, 2020 at 1:35 pm

    If you're an existing Workspace ONE UEM administrator, you'll know there are lots of ways to enrol a variety of devices. Whether you're a seasoned admin or a newbie though, you might not be aware of some of the Windows 10 enrolment methods.

  • Desktop Repurposing v2.0
    by virtuallyunboxed on May 26, 2020 at 1:18 pm

    A year ago myself and my colleague Matt Evans tested desktop re-purposing tools from 10 different vendors. One year on we run through the latest versions of the software and report our updated findings

  • Looking for a quick to deploy remote access solution?
    by virtuallyunboxed on March 10, 2020 at 8:32 pm

    We’re seeing an increase in news articles and customer requests around enabling staff to work from home. Due to the current global situation, many organisations are quickly looking to enable remote working to ensure their employees safety and keep them productive at the same time. This is especially true in certain organisations which provide key public services.

  • Enhancing your SSL Security in Workspace ONE UEM
    by mobilejon on October 18, 2021 at 10:00 am

    Recently, I went through an exercise of tweaking ciphers for a few components in Workspace ONE. I realized that VMware hasn’t done a great job documenting how to tweak SSL … Enhancing your SSL Security in Workspace ONE UEM Read More » The post Enhancing your SSL Security in Workspace ONE UEM appeared first on Mobile Jon's Blog.

  • Workspace ONE Digital Employee Experience Management: The Next Generation
    by mobilejon on October 11, 2021 at 10:00 am

    This past week, we had the pleasure of learning about some super exciting changes coming to digital employee experience management (DEEM) with Workspace ONE Intelligence. With that said, I decided … Workspace ONE Digital Employee Experience Management: The Next Generation Read More » The post Workspace ONE Digital Employee Experience Management: The Next Generation appeared first on Mobile Jon's Blog.

  • Letterkenny Lessons: How a TV Show Improved my IT Interactions
    by mobilejon on October 4, 2021 at 10:00 am

    One of the few good things about the pandemic has been catching up on TV shows. My wife and I decided to watch a nonsensical TV show called Letterkenny. As … Letterkenny Lessons: How a TV Show Improved my IT Interactions Read More » The post Letterkenny Lessons: How a TV Show Improved my IT Interactions appeared first on Mobile Jon's Blog.

  • Mobile Jon’s 6 Moments of Excitement for iOS 15
    by mobilejon on September 27, 2021 at 10:00 am

    iOS 15 is very obviously not a major enterprise release. Recently, I discussed Declarative Device Management ushering in a new generation of Apple Device Management. The question is why am … Mobile Jon’s 6 Moments of Excitement for iOS 15 Read More » The post Mobile Jon’s 6 Moments of Excitement for iOS 15 appeared first on Mobile Jon's Blog.

  • Boxer vs. Outlook for iOS 2021 Face Off
    by mobilejon on September 20, 2021 at 2:48 pm

    Last year, we revisited Boxer vs. Outlook on iOS to see where they stack up. I know #COVID and all, but let’s see if they caught up at all or … Boxer vs. Outlook for iOS 2021 Face Off Read More » The post Boxer vs. Outlook for iOS 2021 Face Off appeared first on Mobile Jon's Blog.

  • Weekly Digest for End User Computing
    by Josue Fontanez on October 22, 2021 at 11:00 am

    Do you ever get tired of searching for relevant content that is spread out all over the place? Have you ever thought, "Why isn't everything I need in one place somewhere?" Now it is. This weekly blog posts a curated list of technical articles from far and wide, including technical articles, knowledge base topics, virtual events, webinars, and more. Some are hard to find because they don’t have a good notification system. But Josue seeks them out and presents them here every week.

  • Modernize Mobile Management
    by Robert Terakedis on October 21, 2021 at 6:20 pm

    VMware Workspace ONE is a solution to manage mobile (and desktop) device types on all platforms in use cases. It incorporates modern device management, application management, and security that’s effective both inside and outside the corporate perimeter.

  • Workspace ONE UEM 2109
    by Roger Deane on October 20, 2021 at 6:17 pm

    Episode #98 - No guests this week, just a review of Workspace ONE UEM 2109 which has been released to SaaS and a lot at the other EUC product updates.

  • Sharing Our VMworld 2021 Offerings
    by Cindy Carroll on October 20, 2021 at 5:20 pm

    VMware’s flagship VMworld conference is the biggest of its kind in the world! This blog gives you exclusive access to 7 great sessions from VMworld 2021 that you can find nowhere else. You can watch all of the recorded on-demand sessions in the VMworld On-Demand Library at: https://www.vmware.com/vmworld/en/video-library/search.html#year=2021. But for these 7 live sessions, read this blog.

  • Workspace ONE UEM 2109: What's New
    by Roger Deane on October 19, 2021 at 2:23 pm

    This video walks through the latest key features released in Workspace ONE Unified Endpoint Management 2109.

  • Android Launcher Update
    by Roger Deane on October 12, 2021 at 6:56 pm

    Episode #97 - In this episode I talk to Matt Paterno and Karim Chelouati about the latest updates for Android Launcher. We also cover the latest releases from EUC including productivity apps. I apologize for my audio, my mixer was set for my secondary microphone and I didn't discover this until the podcast was finished recording.

  • Configuring Universal Broker for Horizon
    by Rick Terlep on October 5, 2021 at 6:47 pm

    This Deployment Considerations guide explains the Universal Broker, a component of the Horizon Service, and how to start using it in your existing VMware Horizon® environment.

  • VMware Workspace ONE XR Hub - Beta Announced!
    by Matt Coppinger on October 5, 2021 at 12:03 pm

    We're so excited to announce the VMware Workspace ONE XR Hub Beta! VMware is introducing an end-to-end enterprise virtual reality (VR) solution including device, application, access, and employee experience management. Find out how VMware Workspace ONE XR Hub delivers the digital workspace to VR devices, providing a simple yet secure enterprise employee experience.

  • VMware Horizon 8: Top 5 Things You Should Know
    by Josue Fontanez on October 4, 2021 at 5:44 pm

    This Tech Talk will get you up to speed on the top 5 things you should know about VMware Horizon 8. Hear from product experts and watch some great demos that will help you better understand how VMware Horizon 8 provides a single, modern platform to rapidly deploy fully featured, personalized virtual desktops and apps. That means IT can simplify management and control costs while end users get a great experience working anytime, anywhere, and on any device.

  • VMware Horizon 8: Introductory Demo for IT Admins
    by Josue Fontanez on October 4, 2021 at 5:28 pm

    If you’re new to VMware Horizon 8, this introductory demo will help you understand how Horizon 8 provides a single, modern platform for rapidly deploying fully-featured, personalized virtual desktops and apps. Combined with the power of technologies such as Instant Clone, App Volumes, and Dynamic Environment Manager, IT can simplify management, save time, and reduces costs. End users get a great experience working anytime, anywhere, and on any device. Watch the demo to learn how VMware Horizon 8 can help you and your organization.

  • What Is VMware Horizon?
    by Cindy Carroll on October 4, 2021 at 4:37 pm

    If you’re new to VMware Horizon 8, this document will describe how Horizon 8 provides a single, modern platform for rapidly deploying fully-featured, personalized virtual desktops and apps. Combined with the power of technologies such as Instant Clone, App Volumes, and Dynamic Environment Manager, IT can simplify management, save time, and reduces costs. End users get a great experience working anytime, anywhere, and on any device. Read on to find out more!

  • Using Custom Connectors in Intelligence Automations
    by Robert Terakedis on October 4, 2021 at 3:59 pm

    Intelligence continues gaining new functionality with each release. You can easily add new functionality to Intelligence using Postman and the Workspace ONE UEM Rest API without waiting for new releases or built-in updates. For example, you can use the CustomMDMCommand parameter to send any properly formatted MDM command directly to a device. Read this blog to see how you might use this functionality too.

  • Workspace ONE XR Hub
    by Roger Deane on October 4, 2021 at 3:07 pm

    Episode #96 - In this episode I talk to Matt Coppinger about the new Workspace ONE XR Hub. XR Hub is a new EUC product that is being announced at VMworld this year and it is available now as a Beta product. We also cover the latest product releases from EUC for the past week.

  • Understanding Windows Modern Management
    by Hannah Jernigan on October 1, 2021 at 7:00 pm

    Managing Windows can be complicated. Let us demystify it, and make you a hero!

  • Workspace ONE Access Connector 21.08: Migration Walk-Through
    by Sascha Warno on October 1, 2021 at 5:19 pm

    Watch a demo of the wizard-based migration from the VMware Identity Manager 19.03 connector to the Workspace ONE Access 21.08 connector.

  • Understand and Troubleshoot Horizon Connections
    by Graeme Gordon on October 1, 2021 at 10:39 am

    Before you start troubleshooting Horizon and Blast connections, read this guide to help you understand how a VMware Horizon Client connects to a resource. With this insight, you can determine the best architecture, understand the traffic flow and network ports, and troubleshoot more effectively.

  • Windows 11 Readiness with Workspace ONE
    by Phil Helmling on October 1, 2021 at 8:27 am

    Get ready for Windows 11 with VMware Workspace ONE—Workspace ONE Sensors combined with Workspace ONE Intelligence dashboards and reports can provide you all the information you need to plan for OS upgrades, hardware upgrades, or even hardware refresh!

  • It's Time to Upgrade to the Latest Version of the VMware Workspace ONE Access Connector
    by Sascha Warno on September 30, 2021 at 11:10 pm

    This post describes the new architecture of the Workspace ONE Access 21.08 connector and how it supports syncing with VMware Horizon and Citrix resources. An overview of the migration process from 19.03 to 21.08 is included, along with a video walk-through of the process.

  • Workspace ONE Assist Architecture
    by Graeme Gordon on September 30, 2021 at 12:18 pm

    Learn Workspace ONE Assist architecture, which allows you to remotely access and troubleshoot devices in real-time, while still respecting end-user privacy. Includes: screen-sharing and file system capabilities, and run commands, and can be implemented on-prem or in the cloud.

  • Horizon Control Plane Services Architecture
    by Graeme Gordon on September 30, 2021 at 7:32 am

    Gain the foundational architectural principals for deploying Horizon Control Plane Services. The VMware Horizon Control Plane is a feature-rich, cloud-based service that provides multiple services including Cloud Monitoring Service, Horizon Monitoring Service, Help Desk, Image Management Service, and Universal Broker.

VMware Workspace ONE The un-official subreddit for VMware Workspace ONE. I recently started learning/managing Workspace One for the company I work for, I came to reddit to find others and saw that there wasn’t a community, so I started one. Our discord is here https://discord.gg/Zhr3TqMMf6

  • How soon can we see a new iOS VPP app updated in WS1 UEM?
    by /u/liutiger27 on October 22, 2021 at 10:07 pm

    If you are using Apple VPP to deploy your apps, you may already know that OneDrive app on iOS is broken and won't load. The bad build is from the previous release of OneDrive app on iOS, (12.53.10, released on Oct 20). Today I see a new version 12.53.21. However, when I check on the WS1 UEM, the VPP app still shows 12.53.10 is the latest version. I know if I wait for a day or two, it will eventually be updated, but the question is this: Is there any way to let the UEM see a new version of the app and expediate the update process to all devices? Note: I tried the "SYNC ASSETS" button but the latest version is still showing 12.53.10. submitted by /u/liutiger27 [link] [comments]

  • How to run a Sudo Command through ws1 file-manifest
    by /u/nashkh on October 21, 2021 at 2:57 am

    Guys, need help!! I need to deploy a terminal command to multiple users computer and it requires sudo permissions. This is the command sudo fdesetup changerecovery -personal Anyone has any idea how do i go about deploying this? I've tried every solution I could think of but after provisioning file the error I get is it requires password even when I have selected run as root. Error msg below: 2021-10-20T21:32:50-0400 INF Job waiting 2021-10-20T21:32:50-0400 INF Executing download for product - Name: exe1 ID: 992 Version: 1 2021-10-20T21:32:50-0400 INF Moving product to state : DOWNLOAD SUCCESS 2021-10-20T21:32:50-0400 INF Moving product to state: STARTED EXECUTION 2021-10-20T21:32:50-0400 INF Action Type - Execute Script: /usr/local/bin/tr1.sh, isLocalScript: 1 executeAsRoot: 1 2021-10-20T21:32:50-0400 ERR Script execution failed in root context. Error: Enter the user name:Enter the current recovery key:Error: Password is required. Error: User could not be authenticated. Error: Unable to unlock or authenticate to FileVault. Any help would be greatly appreciated! submitted by /u/nashkh [link] [comments]

  • Recommended steps for migration from InTune/AAD/MEM
    by /u/S717CH on October 20, 2021 at 4:34 pm

    So we've inherited a setup that is using AAD and Endpoint Manager (InTune). In the process of moving to WS1, have setup a Trial and will be purchasing licensing soon. So my coworker and I are in the process of testing moving machines. What we ran into when testing a windows machine was that once we removed MEM/InTune then it lost the AAD join, which now after researching is by design. So my purpose for the post is for recommendations on steps to follow. I did find one article (https://digitalworkspace.one/2020/11/13/how-to-migrate-mem-to-workspace-one/#Scenario4 ) that covered a suggested process that was essentially: Push down the migration script to the device via Intune Script will start Remove Intune via API retire command Device gets removed from Azure Active Directory PPKG gets applied to join the device back to AAD Schedule Task and a local administrator account gets created Restart User logs in again Schedule Task triggers the installation of the Workspace ONE agent with command line enrollment Wanted to see if anyone has done the same and what steps you'd recommend, any improvements on the above and ability to get by without a reboot? ​ Thanks! submitted by /u/S717CH [link] [comments]

  • Enhancing your SSL Security in Workspace ONE UEM
    by /u/Electronic-Bite-8884 on October 18, 2021 at 10:34 am

    submitted by /u/Electronic-Bite-8884 [link] [comments]

  • Scripting in WS1
    by /u/Skyboard13 on October 15, 2021 at 4:34 pm

    I've been trying to get scripting working in WS1 from Resources -> Scripts. But no matter witch OS I try it doesn't seem to take. I create a new script (for this example we'll use a bash script to close/reopen Chrome) Name the script and give it a description, Next Details Language = Bash Execution Context = System Timeout = 15 Code = I upload my .sh file and it pastes in the code. Variable = I leave empty since my script has no variables. Save Assign to an Assignment Group Choose Run Immediately And then....nothing. It never seems to run. If I click on the name of the Script, a window pops open stating that no scripts are found. If I go to my test machine and click on Scripts, it's empty. What am I doing wrong here? submitted by /u/Skyboard13 [link] [comments]

  • Workspace One on Windows 10 Teams Edition (Surface Hub 2s)
    by /u/mardioslambda on October 15, 2021 at 3:34 pm

    Hello to all, I have integrated Hub2s surfaces in Windows 10 Teams edition. I don't know why the appx Hub app doesn't come down on the device. Does anyone have any experience on this kind of OS? submitted by /u/mardioslambda [link] [comments]

  • All the ways that Proximity device setup can be blocked
    by /u/GeekgirlOtt on October 14, 2021 at 6:31 pm

    Brainstorm with me... I cannot find what is blocking/hiding the proximity setup option from the user. Google Fu is failing me - only leads me to an article where it can be disallowed as part of a WIPE action to block it on subsequent setup. Looking at user's devices, there is a profile containing Restrictions but it has 'allow new device proximity setup' toggled ON. What else could be controlling this ? submitted by /u/GeekgirlOtt [link] [comments]

  • Enrolling into OGs from DEP
    by /u/hdcorb on October 14, 2021 at 2:40 pm

    I'm looking to have a special set of devices enroll to users from one child OG into a different child OG based on DEP profile. The users' default OG needs to be that first OG so that other devices enroll to the default user OG. The special devices should be the exception. Is this possible? TIA submitted by /u/hdcorb [link] [comments]

  • WS1 not allowing .apk installtion
    by /u/BMMXVIIC on October 12, 2021 at 10:29 am

    Hi all I have recently tried to install a .apk on my android phone. When trying to install it, I got a popup from WS1 not allowing me to get it installed. This shouldn't block it since its getting installed on the personal space? Is there a way round this? submitted by /u/BMMXVIIC [link] [comments]

  • Unable to install profiles to MacOS devices
    by /u/Improvement_Great on October 12, 2021 at 2:11 am

    First time workspace one user, inherited from previous IT guy that’s gone now. When I setup new macOS devices (manual setup, no Apple mdm) and install ws1 on user device my preconfigured profiles always fail. Specifically disk encryption and firewall, yes I can manually enable but not from WS1 UEM. I’m running the latest version of Big Sur. I can’t find any fixes online and don’t have a support license submitted by /u/Improvement_Great [link] [comments]

  • Workspace ONE Digital Employee Experience Management: The Next Generation
    by /u/Electronic-Bite-8884 on October 11, 2021 at 11:07 am

    submitted by /u/Electronic-Bite-8884 [link] [comments]

  • MDM license are expiring
    by /u/dpat3344 on October 7, 2021 at 9:32 am

    Hi All, Will try to make it short - I work in an IT department for a small company, and we have about 100 WS1 MDM clients installed on company laptops. Due to a change in the budget system, we will not be able to renew our existing 3 year contract and running a risk of running out of time in our agreement which is supposed to be renewed mid-November. In case that we will not be able to renew in time, will the WS1 clients keep working the same way on laptops or with less functionality? Should we consider uninstalling? Thanks submitted by /u/dpat3344 [link] [comments]

  • Enrollment
    by /u/Ok_Nectarine_561 on October 7, 2021 at 7:57 am

    As someone who is learning Workspace ONE I understand a difference between COPE, Work Profile and Managed Device. However, how do I make a device enrolled in COPE or Work profile or fully managed? I know there is option under Groups & Settings > Android > Android EMM Registration and in Enrollment settings there is Management mode for corporate devices - Work managed and COPE. But where is Work profile? submitted by /u/Ok_Nectarine_561 [link] [comments]

  • Hybrid WS1 and Intune for Windows updates?
    by /u/barchetta8 on October 4, 2021 at 7:53 pm

    I understand this is possible. Anyone doing it? I guess it is limited to Windows Updates.. so you cant hybrid endpoint manager and full intune but specifically intune windows updates? Does it work? submitted by /u/barchetta8 [link] [comments]

  • Apps installed but not installed
    by /u/barchetta8 on October 4, 2021 at 7:48 pm

    We have many native apps that we know are installed but WS1 says no. We have adjusted the "when to call it installed" using anything from a version of a file to the app ID to registry settings. Vmware admits to the issue but seem to be using us as a test bed as they keep making changes and asking for our logs. In face the most recent hub update which turned into a real mess where processor utilization went very high and apps were repeatedly installed over and over again is I believe an effort to solve this. VMWare has told me they have more than us as a client with this issue but Im wondering how many are seeing this here. It is getting annoying as I cannot trust WS1 anymore to report on app installs and we have some critical apps that I have to look to other sources to report on the true install status. I just dont have time for this. submitted by /u/barchetta8 [link] [comments]

  • Letterkenny Lessons: How a TV Show Improved my IT Interactions
    by /u/Electronic-Bite-8884 on October 4, 2021 at 10:21 am

    submitted by /u/Electronic-Bite-8884 [link] [comments]

  • Uploading mono-architecture macOS binaries of the same app
    by /u/mustachefiesta on September 30, 2021 at 4:55 pm

    So, We use WS1 to push out Jive/GotoConnect VOIP desktop app. They just released an update, but instead of releasing a universal binary for MacOS, they have to parallel releases of the same version, one for Intel, and one for Apple Silicon. Does anyone know how to get WS1 to play nice in this case? When I try to upload both versions I get blocked by the console complaining you can't have to apps with the same ID and version uploaded at the same time... submitted by /u/mustachefiesta [link] [comments]

  • UAG 21.06.2 failing QUALYS scan
    by /u/Think_Ad6840 on September 30, 2021 at 3:25 pm

    I have the new UAG 21.06.2 out there and it keeps failing its QUALYS test saying TLS 1.0 and 1.1 are enabled. I have followed the DOC below in the link I provided. does anyone have any issues with their UAG's passing a QUALYS scan? https://vmware.github.io/photon/assets/files/html/3.0/photon_admin/disabling-tls-1.0.html Thank you everyone:) submitted by /u/Think_Ad6840 [link] [comments]

  • New blog post: SAML Authentication Flow - Azure Active Directory and VMware Workspace ONE Access
    by /u/askaresh on September 28, 2021 at 4:09 am

    New blog post: SAML Authentication Flow - Azure Active Directory and VMware Workspace ONE Access - https://askaresh.com/2021/09/28/saml-authentication-flow-azure-active-directory-and-vmware-workspace-one-access #VMware #WorkspaceONE #Access #VMUG #EUC #vExpert #ModernWorkplace submitted by /u/askaresh [link] [comments]

  • Mobile Jon's 6 Moments of Excitement for iOS 15
    by /u/Electronic-Bite-8884 on September 27, 2021 at 10:07 am

    submitted by /u/Electronic-Bite-8884 [link] [comments]

The Support Insider VMware Support News, Alerts, and Announcements

  • Skyline Advisor Proactive Findings – September Edition
    by James Walker on September 29, 2021 at 8:20 pm

    Tweet VMware Skyline Advisor releases new Proactive Findings every month. Findings are prioritized by trending issues in VMware Support, issues raised through Post Escalation review, Security vulnerabilities, and issues raised from VMware engineering, and customers. For the month of September, we released 37 new findings. Of these, there are 25 findings based on trending issues, … Continued The post Skyline Advisor Proactive Findings – September Edition appeared first on VMware Support Insider.

  • How-To Reset Your Skyline Collector Passwords: Part 2
    by Kelcey Lemon on September 21, 2021 at 2:58 pm

    Tweet You’ve lost access to your root password for the Collector Appliance and need to reset it. Look no further. You can refer to this video or follow the steps below to restore it. Restart the Skyline appliance.  2. From the Console screen of the appliance when you see the PhotonOS splash screen press “e”. … Continued The post How-To Reset Your Skyline Collector Passwords: Part 2 appeared first on VMware Support Insider.

  • How-To Reset Your Skyline Collector Passwords: Part 1
    by Kelcey Lemon on September 21, 2021 at 2:57 pm

    Tweet You want to add more endpoints to your VMware Skyline Collector, enable auto-upgrade, or implement LDAPs, but you can’t because you don’t remember the Admin password to your Collector? All isn’t lost. You can check out this video or you can follow the steps below to reset it. Login into the console of the … Continued The post How-To Reset Your Skyline Collector Passwords: Part 1 appeared first on VMware Support Insider.

  • Announcing Skyline Advisor Pro: The Next Level of Proactive Intelligence
    by Kelcey Lemon on September 14, 2021 at 5:18 pm

    Tweet Skyline Advisor Pro builds on the familiarity of its predecessor, Skyline Advisor, and extends it with deeper insights and accelerated data analysis. And like it’s predecessor, Skyline Advisor Pro will be available to Production, Premier, vRealize Cloud Universal, and Success 360 Customers. But that is where the similarities with its predecessor end. Skyline Advisor … Continued The post Announcing Skyline Advisor Pro: The Next Level of Proactive Intelligence appeared first on VMware Support Insider.

  • Skyline Quick Tips: Controlling Findings and Recommendations Visibility
    by Kelcey Lemon on August 16, 2021 at 5:54 pm

    Tweet Did you know that there are multiple ways to control the visibility of findings and recommendations in VMware Skyline? The first use case simply involves hiding the Finding and Recommendation itself. Let’s say, for example, that you want to hide all of VMware Skyline’s trivial Findings and Recommendations. Simply apply the appropriate filters to … Continued The post Skyline Quick Tips: Controlling Findings and Recommendations Visibility appeared first on VMware Support Insider.

  • Skyline Quick Tips: New Findings Notifications
    by Kelcey Lemon on July 30, 2021 at 2:06 pm

    Tweet Did you know that VMware Skyline will notify you when new findings and recommendations are available within the service? All you have to do is log into the Advisor Dashboard and if you see an notification Badge next to findings, click on it and be guided to the ones that could impact your active … Continued The post Skyline Quick Tips: New Findings Notifications appeared first on VMware Support Insider.

  • Skyline Quick Tips: Notifications in Customer Connect
    by Kelcey Lemon on July 28, 2021 at 7:33 pm

    Tweet Did you know that VMware Customer Connect will notify you of Skyline Collector Health Status and Critical findings that Skyline detects each week? All you have to do is log into the VMware Customer Connect portal and you’ll see a widget that provides all this information, as well as the number of Support Requests … Continued The post Skyline Quick Tips: Notifications in Customer Connect appeared first on VMware Support Insider.

  • What’s New in VMware Skyline: Support for vRealize Automation, vRealize Lifecycle Manager, and LDAPs
    by Kelcey Lemon on July 11, 2021 at 5:40 pm

    Tweet We’re pleased to announce new Skyline Collector 2.8 and Advisor releases with support for vRealize Automation 8.1 and above, and vRealize Lifecycle Manager v8.2 and above, Customer Connect notifications, expanded Support Request visibility and LDAPs for Active Directory Authentication support.       A summary of the new features is below. For additional details review the Skyline Advisor Release Notes and the Skyline Collector 2.8 documentation. Log … Continued The post What’s New in VMware Skyline: Support for vRealize Automation, vRealize Lifecycle Manager, and LDAPs appeared first on VMware Support Insider.

  • New KB articles published for the week ending 27th June, 2021
    by Antony Nelson on June 29, 2021 at 12:50 pm

    Tweet Products Title Published Date VMware Cloud Foundation Slowness in loading SDDC Manager UI (84210) 6/23/2021 VMware Cloud Foundation Update WS1A sshuser password after it has expired for WS1A deployed in VCF mode (84224) 6/24/2021 VMware Cloud Foundation Applying vCenter Server 7.0 update patch to address vulnerabilities in VMSA-2021-0010 on VMware Cloud Foundation 4.1, 4.1.0.1, … Continued The post New KB articles published for the week ending 27th June, 2021 appeared first on VMware Support Insider.

  • New KB articles published for the week ending 20th June, 2021
    by Antony Nelson on June 24, 2021 at 4:17 pm

    Tweet Products Title Published Date VMware HCX VMware HCX [VMC on AWS] – Service Mesh Deployment Fails with Error “Service Insertion config not found” (84160) 6/17/2021 VMware HCX VMware HCX [VMC on AWS] – Error “Failed to add HCX DX route for CIDR” (84142) 6/15/2021 VMware ESXi UCS Cisco System see TX hang on VMXNET3 … Continued The post New KB articles published for the week ending 20th June, 2021 appeared first on VMware Support Insider.